LineBot.pro
LINE OA by industry

LINE OA for Retail and Online Shops

Announce new arrivals and sales with AI-made promotion cards, schedule them for the right moment, point your rich menu buttons to your website, Shopee or Lazada store, and answer size, shipping and payment questions 24/7 with replies you approved.

Create your rich menu freeSee pricing
8
credits per AI promotion card
0
credits to send a campaign (LINE quota applies)
6
banner sizes, from LINE cover to story

These figures describe the product (sizes, limits, credit costs), not promised results. LINE charges its own message fees by OA plan.

What shops can do with LineBot.pro

Everything below is in the app today, with examples for your business.

A promotion card for every drop

New arrivals, 11.11 or payday sales: describe the offer and get a rich message with a 1200×675 image, headline, text and a Shop now button to your product page.

Rich Message Maker

Banners in 6 sizes

Use the same campaign on your LINE cover, posts and stories: cover 1080×878, square 1080×1080, story 1080×1920, wide 1200×628, plus the two rich menu sizes.

Sales announced on time

Send to all friends or a pasted list of LINE user IDs, now or scheduled for the start of the sale. Sending costs 0 credits; LINE counts each recipient against your plan's monthly quota.

LINE Broadcasts

A rich menu that works as your shop window

Buttons like New arrivals, Sale, Shop online, Track my parcel, Stores and Contact — each opens your website, marketplace store or tracking page, or sends a text your bot answers.

Rich Menu Maker

Size, shipping and payment questions

Up to 8 topics × 15 keywords (size chart, shipping fees, cash on delivery, returns), each answered with an approved card, 24/7 at 0 credits. Customers who write “real person” get your team instead.

LINE Chatbot

Orders, carts and points: your systems

LineBot.pro doesn't connect to your store, so it sends no order updates or cart reminders. Membership and points run in LINE's MyCustomer | CRM or your own app; Messaging API integrations are custom work on request.

LINE API Development

Examples you can copy

Everyday situations and how your LINE OA handles them

New collection drop

On Thursday, make the card and schedule it for Friday 12:00. The rich menu's New arrivals button already points to the collection page.

11.11 and payday sales

Make one card per phase — teaser, launch, last day — and schedule each. Fewer, well-timed messages also keep your LINE message quota in check.

“Do you deliver to Chiang Mai? COD?”

Messages containing “COD” get your payment card; “shipping” gets your delivery card. Questions outside your topics go to your team.

Early access for a customer list

If your shop system or developer gives you customers' LINE user IDs, paste them for a targeted send. No IDs? Send to all friends.

Putting it together: one day on your LINE OA

On Wednesday you make the payday-sale card and schedule it for the 25th at 12:00. That night a customer asks “COD?” and gets your payment card. Another writes “real person” about a wrong size — automation pauses for that chat and your team handles the exchange.

Shop example

Illustrative example of how the features fit together — not a customer quote.

Frequently Asked Questions

Can LineBot.pro send order updates or abandoned-cart reminders?
No. LineBot.pro doesn't connect to your shop or cart, so it can't send order, shipping or cart messages. Those need a Messaging API integration with your store, which we offer as custom LINE API development. What it does do: promotion cards, scheduled campaigns, a rich menu and keyword replies.
Can I run a membership or points program?
Not in LineBot.pro. In Thailand, LINE's own MyCustomer | CRM covers membership, points and rewards (฿369/month excl. VAT, included with the monthly Pro plan, as of October 2026). In Japan and Taiwan, LINE Official Accounts include a built-in point card. Add a “Member” button to your rich menu that links to your membership page.
How often should a shop send promotions?
When there is something customers want to know: new arrivals, payday, big sale dates. LINE counts every send as recipients × messages against your plan's monthly quota, and blocked friends don't receive it, so fewer, well-timed messages cost less. More in how to broadcast on LINE OA.
How much does LineBot.pro cost for a shop?
Sign-up gives 50 free credits, no card needed — enough for 5 AI rich menus. A rich menu costs 10 credits, a rich message 8, a banner 8. Keyword replies and sending campaigns cost 0 credits; AI routing costs 1 credit per message it checks, with a daily cap you set. After that, buy one-time credit packs — no subscription, and credits don't expire (pricing). LINE charges its own message fees by OA plan: see LINE OA pricing 2026.
How do I put the rich menu on our LINE OA?
Download the image and its layout, then in LINE Official Account Manager open Rich menu → Create, choose the template with the same layout, upload the image, set each area's action (link or text) and save. LineBot.pro doesn't publish menus to LINE for you yet; developers can also use the JSON with the Messaging API. Step by step: how to create a LINE rich menu.

Tools and guides for shops

Each feature in detail, plus step-by-step LINE OA guides

Rich Message Maker
Flex message cards made with AI
LINE Broadcasts
AI campaigns, send now or schedule
Rich Menu Maker
AI rich menus at the right LINE size
LINE Chatbot
24/7 replies with AI routing
LINE API Development
Custom Messaging API projects
LINE for retail & e-commerce guide
Guide
How to broadcast on LINE OA
Guide
Auto-reply message examples
Guide

Need bookings, membership or ordering inside LINE?

LineBot.pro doesn't include these, but our team builds them to order with the Messaging API and LIFF. Tell us what you need and we'll get back to you.

Free consultationReply within 24hThailand, Japan & Taiwan

Create your first campaign kit in AI Studio

Save your brand once, then make a banner, a rich message and a rich menu in one click. 50 free credits at sign-up, no card needed.

Open AI Studio free