Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. **Personal Information:** - Name and email address - Company or business name - LINE Official Account information - Payment information (processed securely by Stripe) **Usage Information:** - Log data (IP address, browser type, pages visited) - Device information - Analytics data about how you use our services **LINE Data:** - With your permission, we access LINE Official Account data to provide our services - This includes message templates, Rich Menus, and campaign data you create

We use the information we collect to: - Provide, maintain, and improve our services - Process transactions and send related information - Send technical notices, updates, and support messages - Respond to your comments, questions, and customer service requests - Monitor and analyze trends, usage, and activities - Detect, investigate, and prevent fraudulent or unauthorized activities - Personalize and improve your experience

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: - **Service Providers:** With third-party vendors who perform services on our behalf (e.g., payment processing, hosting) - **Legal Requirements:** When required by law or to respond to legal process - **Business Transfers:** In connection with any merger, sale, or acquisition - **With Your Consent:** When you have given us permission to share information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes: - SSL/TLS encryption for data in transit - Encryption of sensitive data at rest - Regular security assessments and audits - Access controls and authentication measures - Employee training on data protection

We retain your personal information for as long as necessary to: - Provide our services to you - Comply with legal obligations - Resolve disputes and enforce agreements - Improve our services You may request deletion of your account and associated data at any time.

Depending on your location, you may have the following rights: - **Access:** Request access to your personal information - **Correction:** Request correction of inaccurate information - **Deletion:** Request deletion of your personal information - **Portability:** Request a copy of your data in a portable format - **Objection:** Object to certain processing activities - **Withdrawal:** Withdraw consent at any time To exercise these rights, please contact us at privacy@linebot.pro

We use cookies and similar tracking technologies to: - Keep you logged in - Remember your preferences - Understand how you use our services - Improve our services You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at: **Email:** privacy@linebot.pro **Address:** Bangkok, Thailand