Guide

LINE Automation Trends 2026: What Actually Changed

Six documented changes in LINE automation in 2025 and 2026, each with its official source: the end of LINE Notify, new message prices in Japan and Taiwan, LINE's own AI inside LINE Official Account, ActEngine AI agents, LIFF folding into LINE MINI App and the official MCP server, plus what we think they mean for small businesses.

LineBot.pro Team· Updated 11 min read
LINE Automation Trends 2026: What Actually Changed

#The Short Version

The LINE automation changes that matter in 2026 are concrete and documented: LINE Notify was shut down, LINE OA message prices changed in Japan and Taiwan, LINE started building AI answers into LINE Official Account itself, LINE Plus launched action-taking AI agents for large companies, LIFF is being folded into LINE MINI App, and LINE published an official MCP server for AI assistants. This article lists only changes we could check on an official page in October 2026, with the link. Where we give an opinion, we label it.

#ChangeWhenWho it affects
1LINE Notify endedMarch 31, 2025Anyone who sent alerts to LINE
2New LINE OA message pricesJapan October 1, 2026; Taiwan November 1, 2026Accounts that send a lot
3AI chatbot (beta) in LINE OA; LINE OA AI mode announcedNovember 2025; announced for a staged release from around summer 2026Japanese accounts first
4ActEngine AI agentsMarch 12, 2026Large companies (first user: LINE MAN Wongnai)
5LIFF folds into LINE MINI App; MINI Apps open in Taiwan and ThailandFebruary 12, 2025; March 11, 2026Developers
6Official LINE Bot MCP ServerApril 2025 (preview)Developers using AI assistants

#Trend 1: LINE Notify Is Gone, Alerts Go Through LINE OA

LINE Notify ended on March 31, 2025, after an announcement on October 7, 2024 (LINE Developers). LINE's closing notice points to the Messaging API, which sends messages from a LINE Official Account. Separately, since September 4, 2024, Messaging API channels are created by enabling the API in LINE Official Account Manager rather than directly in the LINE Developers Console (LINE Developers).

The result: every automated message to LINE now comes from a business account, reaches only people who added that account (or groups it joined), and counts against the account's monthly message quota. Free personal alerts are over. Migration steps and code: LINE Notify alternatives.

#Trend 2: New Message Prices in Japan and Taiwan

  • Japan: since October 1, 2026, extra messages on the Standard plan cost ¥3 each up to 200,000 a month and ¥2.5 beyond, excluding tax. The fixed fees stay at ¥0, ¥5,000 and ¥15,000 (LY Corporation).
  • Taiwan: from November 1, 2026, the Medium plan goes from NT$800 to NT$1,000 and the High plan from NT$1,200 to NT$1,400 a month, excluding tax. Free messages stay at 200, 3,000 and 6,000. High-plan add-ons become tiered: NT$0.2 each up to 50,000, then NT$0.15. Medium and High include a free upgrade to the "OA PLUS" platform (LINE Biz-Solutions).
  • Thailand: Free gives 300 messages a month, Basic ฿1,280 gives 15,000 and Pro ฿1,780 gives 35,000, plus 7% VAT (checked October 2026, LINE for Business).
  • Unchanged everywhere: a broadcast counts once per recipient, while replies, greeting messages and auto-replies don't count.

Full tables: LINE Official Account pricing guide.

#Trend 3: LINE Builds AI Into LINE Official Account

AI chatbot (beta), Japan, November 2025. LY Corporation added an AI chatbot to LINE Official Account: generative AI reads a customer's question and replies with the best match from Q&As the owner registered. It can draft Q&As from PDFs or images. Live replies need the paid Chat Pro option at ¥3,000 a month excluding tax; it is set up from the web version only, doesn't reply in group chats, and answers only users who allow LINE OA's AI features to use their information (press release, manual).

LINE OA AI mode, announced. LY Corporation's "Agent i for Business" page describes LINE OA AI mode as an AI agent that serves a company's or shop's customers 24 hours a day, separately from the account's existing messages and chat. As of October 2026 the page says it and Agent i Biz roll out in stages "from around summer", with pricing not yet decided (Agent i for Business).

Taiwan. The OA PLUS platform that comes with the Medium and High plans lists modules such as auto-tagging and an AI copywriting helper (AI 文案幫手) (LINE Biz-Solutions).

Worth noticing: LINE's own beta doesn't let the AI write free-form answers. It picks from answers the business wrote.

#Trend 4: AI Agents That Take Action (ActEngine AI)

On March 12, 2026, LINE Plus Corporation launched ActEngine AI, an AI agent platform for enterprise customer service and sales (LINE Plus press release):

  • The customer service agent acts on business processes, from the first response to complaints and resolution, rather than only answering questions.
  • The sales agent has an "Outbound Action" feature: it analyzes real-time data such as order patterns, visit frequency and discount sensitivity to choose the audience, timing and strategy, then creates and sends personalized promotions.

The first deployment is LINE MAN Wongnai in Thailand, which has more than 700,000 merchant partners. Its customer service agent launched in January 2026 and handles about 360,000 merchant inquiries a year; LINE Plus reports more than 60% shorter case handling and 16% better accuracy than professional human agents. Those are company figures, not independent measurements. The sales agent launched on February 26, 2026. LINE Plus plans to expand into finance and retail, in Asia and global markets, and says it is preparing voice-based agents.

We found no public price or self-serve sign-up in October 2026. Details: ActEngine AI explained.

#Trend 5: LIFF Folds Into LINE MINI App

  • February 12, 2025: LINE announced that LIFF and LINE MINI App will be integrated into a single brand, with LIFF integrated into LINE MINI App, and now recommends creating new LIFF apps as LINE MINI Apps (LINE Developers).
  • March 11, 2026: anyone permitted under the LINE MINI App Policy can create a LINE MINI App channel for services in Taiwan or Thailand, not only in Japan (LINE Developers). The verification review for Taiwan and Thailand is still limited to channels under a certified provider, and unverified MINI Apps miss features such as access from the Home tab and search (getting started).

For businesses this means in-LINE ordering, booking or membership apps are easier to start in Thailand and Taiwan, but still a development project. See LINE MINI Apps in Thailand and our LINE MINI App development service.

#Trend 6: AI Assistants Connect to LINE Through MCP

The Model Context Protocol (MCP) is an open standard, introduced by Anthropic in November 2024, for connecting AI applications to data sources and tools (Anthropic). LINE publishes an official LINE Bot MCP Server that connects an AI agent to a LINE Official Account through the Messaging API (GitHub):

  • First release v0.1.0 on April 30, 2025; Apache-2.0 license; still marked as a preview for experimental use in October 2026.
  • Its tools send push and broadcast messages (text or Flex), read a user's profile and the message quota, list, create, delete and set default rich menus, and get follower IDs and group summaries. It has no tool for reading chat history.
  • It needs your channel access token, plus Node.js 22 or Docker.

An AI assistant connected this way can message your friends, and those messages use your quota, so keep the token private and test on a separate account. Developer walkthrough: LINE MCP server guide.

#What We Think It Means (Opinion)

This section is the LineBot.pro team's opinion, not a prediction backed by data.

  1. Replies will matter more than pushes. Pushes cost more and replies stay free, so a clear rich menu and good automatic answers are worth more than an extra weekly broadcast. Push less often, to people who opted in, with one clear offer.
  2. "AI that picks, not writes" is the safe default. LINE's own beta chooses from answers the business wrote. We think most small businesses should keep a person approving every answer the AI can send.
  3. Agents that take action start with big companies. ActEngine AI runs inside a large platform with back-end access to menus, opening hours and ad settings, and, according to a LINE MAN Wongnai press release published by Thairath, more than 100 written procedures. A small business gets closer to that by writing down its answers and procedures first.
  4. Developers should build in-LINE apps as MINI Apps and treat MCP access as an internal tool while it is a preview.

#Where LineBot.pro Fits

LineBot.pro covers the "replies and visuals" side of these trends, not agents or MINI Apps:

  • AI generators: a rich menu image and JSON for 10 credits (you upload it in LINE OA Manager) and a Rich Message Flex card for 8 credits.
  • Keyword bot: each customer question answered with a Rich Message card you approved; optional AI routing picks one of your intents for unmatched messages (1 credit per message checked, with a daily cap), and the AI never writes answers. Handoff keywords pause the bot for that customer. See the LINE chatbot page.
  • Campaigns: an AI-made Flex message sent to all friends or a list of user IDs, now or scheduled, 0 credits to send (broadcast tool).

It doesn't build MINI Apps, run an MCP server, take actions in your back office or report opens and clicks. Those are custom development projects.

New accounts get 50 free credits with no card needed; after that, one-time credit packs, no subscription, and credits don't expire.

Set up your keyword bot →

#Frequently Asked Questions

Q: What are the main LINE automation trends in 2026?

The documented ones: LINE Notify's end, new message prices in Japan (October 1) and Taiwan (November 1), LINE's own AI chatbot in LINE Official Account, LINE Plus's ActEngine AI agents, LIFF folding into LINE MINI App, and the official LINE Bot MCP Server.

Q: Is LINE Notify still available?

No. It ended on March 31, 2025. LINE recommends the Messaging API, which sends messages from a LINE Official Account and counts against its monthly quota.

Q: Did LINE Official Account prices go up in 2026?

In Japan, extra messages on the Standard plan changed on October 1, 2026, while fixed fees stayed the same. In Taiwan, the Medium and High plans rise by NT$200 a month from November 1, 2026. Thailand's packages are ฿0, ฿1,280 and ฿1,780 plus VAT as of October 2026.

Q: Does LINE Official Account have its own AI chatbot?

In Japan, yes: since November 2025 an AI chatbot (beta) answers from Q&As you register, with the paid Chat Pro option at ¥3,000 a month excluding tax. LY Corporation has also announced a LINE OA AI mode, with pricing not yet decided.

Q: What is ActEngine AI?

An AI agent platform for enterprise customer service and sales, launched by LINE Plus on March 12, 2026. Its first user is LINE MAN Wongnai in Thailand. We found no public pricing or self-serve sign-up.

Q: Is there an official LINE MCP server?

Yes. LINE publishes the LINE Bot MCP Server on GitHub under Apache-2.0. It connects an AI agent to a LINE Official Account through the Messaging API and is still marked as a preview.


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About LineBot.pro

LineBot.pro is an AI tool for LINE Official Accounts: it creates Rich Menus, Rich Messages and banners, sends broadcast campaigns and runs keyword auto-replies. Our team writes these guides based on hands-on work with the LINE Messaging API.

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